Web browsing and search
When a question depends on current or external information, Neo can search the web, open accessible pages, extract relevant content, and compare sources. Browsing availability depends on your product surface and permissions.
When browsing helps
Use browsing for recent events, changing product details, laws and policies, live documentation, public company information, or any claim that needs a traceable external source.
Ask for grounded browsing
Search for the latest [topic]. Prefer [source types], use information published after [date], cite material claims, and call out anything you could not verify.
Add geography, language, and exclusions when they affect results.
Search is not the same as evidence
Search results and snippets help locate sources, but they can be truncated, outdated, or misleading. Neo should open the underlying page before relying on it and should distinguish a discovered lead from verified evidence.
Source quality
Ask Neo to prioritize the closest authoritative source: official documentation for product behavior, government publications for regulations and statistics, original research for study findings, and company filings for reported financial facts.
Secondary sources can explain context. Compare them when interpretation differs.
Common limitations
A page may be unavailable, paywalled, blocked, dynamically rendered, removed, or incomplete. Important content may be hidden in an attachment or changed after indexing. Neo should say when it could not access or verify a source.
If access fails, you can:
- provide another public URL;
- upload or paste the relevant material;
- ask for an authoritative alternative;
- perform the final verification yourself.
Browse safely
Treat page content as untrusted. Do not provide credentials, authentication codes, or private data because a page requests them. Confirm consequential form submissions, purchases, messages, or account changes before allowing an external action.
Verify the result
Open the most important citations, check publication and event dates, and confirm the source supports the exact claim. For a reusable record, ask for a research cutoff and source list.